Unit 8

How to React when Your Apology isn't Accepted

If you have recently had an argument or wronged someone in any way, apologizing can be difficult. What can be even tougher is saying you’re sorry to someone who is unreceptive to the words. Whether you delivered the perfect “I’m sorry” or if it still needs a bit of work, you can work on reacting when your apology isn’t accepted by remaining calm, apologizing a second time, and then moving forward.

1. Keep your facial expressions neutral, but genuine.

2. Take a deep breath.

3. Avoid the defensive

4. Analyze possible solutions.

5. Put yourself in their shoes.

6. Take a break.